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Welcome to King Group ー a place where the best people from the IT and gambling industry come together to do amazing things together. We operate numerous projects in the field of iGaming in the markets of Ukraine, Europe and the USA, we invest in venture startups, promising ideas and people. To support our users, we are looking for open, sincere and super-communicative people, for whom being attentive to others is part of the culture, not a job!
We are looking for a Customer support manager for English-speaking users of our products. If you are passionate about finding and solving problems, have a passion for working with customers and are ready to learn a new product, then welcome! What you will need to do: Interact with users via live chat and tickets (calls will be added in the future, so good spoken English is also important); Help solve customer problems, fix and transfer requests to technical departments; Adhere to our friendly tone of voice; To be emotionally stable, friendly and tactful, to be able to navigate quickly in difficult and unexpected situations.
What is necessary for the job: Previous positive experience in the field of support; Have a high level of written and spoken English (from B2+); Availability of a personal computer and stable Internet; Openness, sincerity, attentiveness and a creative approach to clients are a must have; You will want to work with us because we care about your health: 🧑⚕️ Medical insurance; ✈️ Compensation for vacation and sick days; 💪 50-75% of healthy-lifestyle pay. We are inspired by: 🥇 Confidence in the company and in your own development. 🤝 An environment of like-minded people who are open to ideas and quickly make modern decisions. 🎯 Regular feedback, thanks to which you will always know what is cool now and what is not we need to develop. 🔝 A clear and clearly defined career path with a constant increase in your income. For you to be comfortable: 🏡 Remote work format; 📅 Shift schedule (8 hours, day/night); %💥 A very wide discount program from partners: food, cosmetics, gas stations, entertainment, pet stores and much more; 📚 Corporate library.
If you want to come to work with pleasure and be part of a dream team, then welcome!FeedbackShareLocationOriginally posted on Himalayas
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