Workday Payroll Senior Consultant

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions - we’re building a company where talented people thrive.

Ready to do your best work? Join us. Workday Payroll Consultants work in partnership with clients and internal teams to ensure maximum value out of a client's Workday investment.

The role is responsible for providing Workday Post Production support across Workday Payroll module(s), understanding the client's business and

Requirements

, and configuring, designing and delivering solutions that best fit client needs. Payroll Consultants drive high client satisfaction through building relationships with clients and delivering impeccable customer service. Responsibilities - Design, configure, test, and implement client business

Requirements

in Workday Payroll module(s). - Conduct working sessions with clients to gather, understand, and analyze business

Requirements

. Assess actual client needs and propose recommendations and⁄or alternative solutions to meet client goals. Identify process improvements and implement system enhancements. - Assist clients in testing Workday configuration, provide knowledge transfer to clients and develop documentation as applicable. - Troubleshoot processes, data, calculated fields, reports, business logic, and configuration. - Use the company's methodology and processes to implement solutions successfully while remaining agile and flexible to clients' changing needs. - Collaborate effectively on team-based projects. - Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively. - Work in a fast-paced environment that requires tasks to be completed quickly and accurately. - Consult, execute, and prioritize conflicting demands on deliverables/projects across multiple, concurrent clients without supervision. - Frequently discuss and communicate to clients' lessons learned from previous experience, Workday best practices, and Kognitiv's Point of View.

Ensure clients understand and take advantage of best practices. - Complete deliverables within prescribed timelines. Ask for support and direction and⁄or report status/escalate to appropriate team members as necessary. - Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs. - Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). - Provide guidance and coaching to team members in area(s) of expertise. - Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc). - Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work.

Qualifications

• 3+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday. - Experience configuring Workday Payroll and Security as well as developing Custom Reports, Dashboards and Calculated Fields. - Excellent communication skills, both verbal and written. Ability to communicate clearly and effectively with customers and colleagues in a remote working environment. - Some consulting skills e.g., presenting to business partners, creating documentation and technical guides, participating in workshops, explaining functionality or solutions to guide stakeholders, etc. - Experience implementing complex, practical business solutions under competing deadlines and priorities. - Demonstrated commitment and achievement to delivery excellence and client satisfaction; strong client focus with the ability to understand client needs and build relationships. - Ability to prioritize and organize work to ensure overall timeliness and quality standards with little supervision. Ability to effectively manage against timelines, deadlines, and goals. - Proven experience demonstrating initiative and curiosity to build skills in other areas both within and outside of Workday. - Ability to be effectively and actively engaged on multiple, parallel projects and deliverables. - Capable of working within remote teams and alongside clients, as well as on individual tasks with no supervision. - Ability to work in a fast-paced environment and to adapt to frequent change. - Advanced Microsoft Excel skills required. - Ability to meet travel

Requirements

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