IS Support Technician Apprentice
Mill Hill, North West Industrial Estate, Peterlee · SR8 2HR
£15,600 / per year
About this role
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Take details from customers about their IT problems Find and fix faults Track work in progress and record issues and solutions within Helpdesk Software Update online knowledge banks and/or create Standard Operating Procedures Service equipment like printers, projectors, Peripherals Set up new equipment and upgrade existing systems (PC’s, Printers) Assist Users with Software issues Give Basic handover training on Microsoft Products Monitor Backups
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