Business Administration/Customer Service Apprenticeship

Answering telephones on the company switchboard Dealing with customers arriving at the company, making them feel welcome Assisting with initial assessments and the interview process Creating interview/starter files Updating documentation Updating various databases Filing Undertaking post duties daily Checking learner and employer reference numbers for starter files Photocopying and scanning documents Using tracking systems where appropriate Speaking directly with employers and learners The above list is in no way exhaustive and the successful candidate could be given other responsibilities as they develop and gain more experience Implement and abide by the company’s equal opportunities policy Implement and abide by the company’s health and safety policy