Business Administrator Apprentice

The main duties of the role include responding to the full range of patient enquiries and requests: Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways Receiving and managing requests for repeat medications, reports and fit notes Receiving requests and enquiries from other health care organisations proactively inviting patients for routine tests, investigations and long term condition care Supporting the general administrative work that is essential to the functioning of the wider practice team Supporting the safeguarding team within the practice with scheduling and general admin in order to succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means