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Senior AV Technician📍 Central London | 💼 Permanent, Full-Time | 💰 £42,000 - £46,000 + Bonus &
Benefits
Join a Prestigious Central London VenueWe are recruiting for a Senior AV Technician to join the growing onsite Audio Visual team at one of London's most prestigious and recognisable corporate locations.Based within an iconic building in the heart of the city, this is an exciting opportunity for an ambitious AV professional looking to further develop their technical expertise within a high-profile client environment. You'll play a key role in delivering exceptional AV and video conferencing support, ensuring world-class meeting and event experiences for stakeholders at all levels.We're looking for a proactive, customer-focused individual who takes pride in delivering outstanding service, thrives under pressure, and is passionate about technology.Working HoursThis role operates on a shift basis, with working hours falling between: 07:30 - 21:30 (40 hours per week)Candidates must be able to reliably travel into Central London for these shift patterns. What You'll Be DoingAs a Senior AV Technician, you'll be responsible for supporting and maintaining a wide range of AV and collaboration technologies while delivering seamless meeting and event experiences.
Key Responsibilities
include:Acting as a technical escalation point for AV and VC support issuesManaging and resolving client escalations professionally and efficientlyPerforming daily meeting room and equipment checksTroubleshooting and fault-finding across AV and video conferencing systemsCoordinating deliveries, removals, relocations and equipment logisticsSupporting and running live AV eventsConducting pre-event testing, including audio checks and microphone preparationServing as the primary point of contact for event coordinationLiaising directly with clients to understand event
Requirements
Attending pre-production meetings for planned eventsSupporting and operating global production eventsDelivering exceptional meeting and event experiences for hosts and attendeesSetting up and supporting video and audio conferencing solutionsInvestigating technical faults and recommending appropriate resolutions
What We're Looking For
To be successful in this role, you'll bring strong technical knowledge alongside excellent customer service and communication skills.You'll ideally have experience with:Microsoft Teams, Zoom, Google Meet and Poly solutionsVideo conferencing hardware including Teams Rooms, Webex, Poly and Logitech technologiesTroubleshooting common AV/VC issues including audio feedback, connectivity and video failuresMicrosoft Teams Rooms, UC PCs, Polycom, Logitech and Crestron Flex solutionsBiamp Tesira, Q-SYS and Extron technologiesDelivering AV support within large corporate environments In addition, you'll possess:Excellent communication and stakeholder management skillsStrong organisational and time management abilitiesA flexible and adaptable approach to changing prioritiesThe confidence to work with clients at all organisational levelsA professional and polished appearanceA positive, solution-oriented mindsetA commitment to delivering exceptional customer service Essential
Requirements
✅ Ability and willingness to successfully complete BPSS and SC security clearance✅ Previous experience supporting corporate AV and collaboration technologies✅ Professional approach and strong client-facing skills What's On Offer?Salary of £42,000 - £46,000 depending on experienceComprehensive company
Benefits
packageOpportunity to work within a prestigious, high-profile environmentGenuine opportunities for professional growth and career development If you're an experienced AV professional looking to take the next step in your career within one of London's most impressive corporate environments, we'd love to hear from you.If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.If you do require details of the vacancy or the application process in an alternative format, please email
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