About this role
Phone numbers and emails in this ad are masked until you log in.
auto_translated_note
Salary: £117,000 - 143,000 per year
Requirements
: Extensive experience working within central governmentHands-on experience with GDSStrong knowledge of user-centred design principlesAbility to map and analyze complex service ecosystemsExperience collaborating with multidisciplinary teamsProficiency in designing collaboratively and openlySkills in facilitating workshops and co-creation sessionsAdvocate for user-centred and inclusive design practicesExperience mentoring less senior designersAbility to develop service strategies and roadmaps for transformationStrong communication skills to convey design concepts visually Responsibilities: Lead the service design of end-to-end services that meet user needs and deliver policy intentEnsure accessibility and usability across digital touchpoints and service journeysMap and analyze complex service ecosystems, identifying pain points and opportunitiesCollaborate with teams including policy, operations, product, delivery, system design, and user-centred designDesign collaboratively and engage with the team and wider stakeholdersMap existing systems and processes using verified information to provide evidenceDevelop service blueprints, journey maps, and other visual artefactsFacilitate workshops and co-creation sessions with stakeholders and usersAlign service design with organizational goals, technical constraints, and delivery capabilitiesTrack pain points outside of current delivery for future considerationMentor and guide less senior service designers and contribute to the wider design communityEnsure services are designed for scalability, sustainability, and continuous improvement Technologies: LESSSupportSecurityUX UI Design More: We are a global leading IT consultancy, currently seeking multiple Service Designers to work with a central government client. This role is remote and offers a competitive daily rate of £450-£550 outside IR35 for an initial duration of 3 months. We pride ourselves on creating an inclusive workplace and are committed to the development and mentorship of our team members, enabling them to thrive in their roles.
Join us in delivering exceptional user-centred services that meet the needs of the public while also aligning with organizational goals. last updated 32 week of 2026
Community Q&A
Anyone worked here? Ask before you apply.
No threads yet for this job or company.