IT Support Technician

Salary: £40,000 - 72,000 per year

Requirements

: Good general understanding of IT principles such as Networks, Hardware, and DomainsWorking knowledge of leading software packages such as MS Office and Lotus NotesGood working knowledge of Windows 10/11 and related software and applicationsGood experience in End User device hardware and software troubleshootingKnowledge of mobile devices, particularly Blackberry and iPhonesExperience with building, configuring, replacing, and troubleshooting EUC hardware componentsGood experience in Data Backup TechniquesFamiliarity with virtual, MDM, and VPN environmentsFamiliarity with Microsoft SCCM would be advantageousKnowledge of ITIL and experience of working within an ITIL environmentKnowledge and experience of working in Service NOWExceptional customer-facing skillsAble to communicate clearly and effectively with end usersAccurate record keepingGood timekeeperProductive and efficient Responsibilities: Provide comprehensive deskside support for PCs, laptops, peripherals, and softwareSupport printers as requiredStage and prepare equipment for end usersMaintain high-quality end-user computing (EUC) services during the contract period Technologies: HardwareSupportITILMobileVPNWindows More: We are seeking a skilled Level 2 Technician to join our team at our Mossmorran site. This is a fixed-term contract starting on March 2, 2026, and ending on May 29, 2026, where you will support the site primarily for two to three months. We offer a competitive pay rate of £150 per day.

Our ideal candidate will have a logical and analytical approach, will be able to work independently, and will maintain a strong commitment to quality in service delivery. last updated 33 week of 2026