Bell Person

Company DescriptionFor more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.As a Member Of Our Princess Team, All Heartists Are Valued And Recognized, The Same As Our Guests And Local Communities.

Consider Joining Us, If You Enjoy

Connecting guests to the extraordinary place we call homeDiscovering a broad offering of career pathsLearning and thriving among a group of international hospitality professionalsBeing passionate about people and attentive to the world - we are globetrotters!Going beyond the walls of our hotel to support our communityTaking pride in our differencesThen this could be THE perfect opportunity for you, and we cannot wait to welcome you.#WeAreHamiltonPrincessJob DescriptionSummary of Responsibilities:Reporting to the Bell Captain, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesResponsible for the delivery of Guests to their room, luggage, messages and any other items for delivery within the HotelMaintain a high level of professionalism in all aspects of job performance, practice Fairmont standards in all interactionsEscort guests to their room and upon arrival conduct an overview of the room to ensure that guests are familiar with their surroundingsMaintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell CaptainAssist quests regarding hotel facilities in an informative and helpful wayEnsure the timely and efficient transfer of luggage to and from the guest’s roomMaintain knowledge of the hotel’s emergency proceduresExpedite guest room changes as requiredFollow department policies, procedures and service standards, including all safety policies Participate in hotel committeesStrict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)Perform any other duties, tasks, and assignments within your department as required

Qualifications

Qualifications

: Previous experience in a role requiring a high level of guest service and interaction is required, including professional verbal communication skillsEnergetic with excellent interpersonal and communication skills Must be in good physical condition as frequent and repetitive lifting is requiredAn impeccable appearance with superior attention to detailProven ability to work in a demanding fast paced environmentProven ability to work cohesively as part of a team in a multi-cultural, diverse environmentAbility to work well under pressure in a fast-paced, team based environmentProven ability to focus attention on guests needs, remaining calm and courteous at all timesStrong work ethic, highly responsible, reliable and the ability to work extended hours including overnight, public holidays and weekends is requiredAdditional InformationPhysical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling and liftingEnvironmental stressFrequent ascending or descending ladders, stairs and ramps This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.