Project Manager Life Sciences EMEA, Production

RESPONSIBILITIES:Orchestrate complex Life Sciences workflows including translation, QA, DTP, multimedia, and linguistic sign-off for LILT’s largest enterprise customers.Engage directly with customers to clarify project

Requirements

, ensure all assets are received, and provide accurate status updates and confirm delivery in line with pre-defined SLAsCoordinate seamlessly with internal engineering and linguistic teams to resolve bottlenecks fast.Own internal and external communication within pre-defined SLAsIdentify risks, potential issues, plan to and mitigate them, and escalate to the Program Leader as appropriateDefine and delegate admin work to PCsControl budgets effectivelyEffectively balance and manage priorities across a variety of task types and customersEstablishes deadlines /ensures deadlines are feasible and completes tasks by said deadlinesMitigates risk and escalates issues or problems in an effective manner, along with proposed solutionsAsks pertinent questions to ensure full comprehension of the task in handStrictly follows Production SOPs and best practices.Ensure projects are managed and delivered in line with Production KPIs (Margin, Quality, On Time Delivery)Meticulous attention to detail and the ability to juggle multiple high-priority deadlines.Implement new features, efficiencies and initiatives in line with Department and Company goals.Demonstrated experience working with AI agents, i.e. using agentic tools in daily workflows, prompting/configuring them for tasks, or having built simple agents/automations yourselfAble to quickly learn and adopt new AI-powered tools and workflows as part of day-to-day production workDUTIES:Manage the end to end project management workflow (including Translation, QA, DTP, Linguistic Sign Off, E-Learning, Multimedia)Ensure all projects are delivered on time as per customer SLAManage quality at the project level, ensuring linguists adhere to Customer linguistic assets and QA rulesResponds quickly and efficiently to internal and external stakeholdersEnsure all system admin, including data entry, is accurateProcess invoicing and paymentsPerform file analysisMonitor linguistic assets (TM, Style Guides, reference material)Demonstrates a deep understanding of all production workflows and processes related to Enterprise accountsUtilize systems and tools released by ProductionTrain supporting resources on key production processes and methodologyDevelop and maintain process documentation related to their CustomerConsistently follow correct protocols for tasks and accounts.Escalate quality complaints and feedback received from Customer stakeholdersRaise Customer Support tickets as requiredPerform Linguist Sourcing in our existing vendor database and enters sourcing requests when new vendors are neededCompletes ongoing risk assessment and mitigation for all production areas.Manage linguist communication for all projectsPREFERRED EDUCATION: Bachelor’s or Master’s degree in Languages, Translation, LinguisticsREQUIRED EXPERIENCE: 2-5+ years of professional experience in managing large-scale complex production for Life Sciences customers Proven customer-facing experienceExcellent internal communication skills, including fast responsiveness and quick resolutionSolid organizational skills including meticulous attention to detail and multitasking skillsAble to meet deadlines and work under pressureAI is changing how the world communicates - and LILT is leading that transformation.LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.Earn money.

Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want.

Get paid quickly and fairly, and build your professional network in a supportive community - all through a streamlined application process tailored to your expertise.Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively.

All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at ----- style="min-height:1.5em">LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws.

We are committed to the principles of fair employment and the elimination of all discriminatory practices.Compensation: $15 - $18 per hour • Hourly $15 - $18 per hourFind more English Speaking Jobs in United Kingdom on Arbeitnow