Customer Service Apprenticeship - Fairfield

You will be responsible for: Leading by example to deliver exceptional customer service and create a positive customer experience. Supporting the day-to-day operation of the store and forecourt, ensuring high standards are maintained. Supervising, motivating, and supporting team members throughout their shifts.

Assisting with staff training, coaching, and development. Ensuring all cash handling, till operations, and fuel transactions are completed accurately. Monitoring the store and forecourt to maintain a safe and secure environment for customers and colleagues.

Handling customer queries and resolving issues professionally and efficiently. Supporting management with daily tasks, performance, and operational objectives. Ensuring company policies, procedures, and values are followed at all times.

Contributing to the success of the business by promoting teamwork, efficiency, and continuous improvement.