About this role
# Technical Manager, Food Safety **Position Type:** Full Time **Location:** Remote, US **Estimated Annual Salary:** $80,000 - $95,000 ## Company Overview SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change. ## Job Overview The Technical Manager oversees the execution of technical assessments, audits, and certification activities, ensuring accuracy, compliance, and high-quality deliverables. This role leads a team of technical staff and contract auditors, providing coaching, workload oversight, and performance feedback to ensure smooth project delivery.
The Technical Manager collaborates closely with quality, program, and client-facing teams to resolve escalated issues and maintain adherence to standards and accreditation
Requirements
. In addition, this role supports operational improvements, onboarding, and development of procedures to drive efficiency and strengthen technical performance across multiple programs. ## Essential Duties and Responsibilities **Technical Management** - Oversee and manage a portfolio of complex audits, ensuring technical quality, compliance, and timely delivery. - Serve as lead auditor on select high-risk, high-visibility, or strategically important audits as needed. - Review and approve audit plans, technical reports, verification statements, and closure of findings. - Provide technical guidance and escalation support to quality assurance and scheme owners, as appropriate. - Ensure appropriate technical resourcing and expertise are applied to each engagement. **Business Development and Strategic Technical Support** - Maintain current and thorough understanding of relevant accreditation standards through conference attendance and trainings - Act as point of contact for accreditation requests and communications, including comments on draft normative documents - Lead internal audit process, ensure nonconformities are closed - Develop and implement procedures to increase quality and efficiency of auditing services - Develop work instructions, internal guidance, and staff training materials - Oversee program complaints procedure and investigations involving accreditation bodies - Develop and ensure program procedures and documents comply with current accreditation standards **Program Quality and Development** - Ensure program compliance with SCS quality management systems, accreditation
Requirements
, and standards. - Lead identification, investigation, and resolution of quality issues, non-conformities, and complaints. - Recommend, implement, and innovate program changes to improve quality, efficiency, and scalability. - Oversee audit operations, workload planning, and resource allocation. - Maintain current working knowledge of standards, methodologies, protocols, and regulatory
Requirements
. **Team Leadership and Client Management** - Provide direct people management for staff and contract auditors, including performance management, coaching, and development. - Conduct formal and informal performance reviews and address performance issues. - Set clear expectations, objectives, and priorities for direct reports. - Promote a positive, collaborative, and respectful work environment and resolve conflicts as needed. - Support recruitment, onboarding, training, and capability development of technical staff. **Client Management and Team Support** - Maintain current understanding of relevant scheme
Requirements
- Conduct technical report reviews, make certification decisions, and manage certification process - Issue and support process to approve suspensions, terminations, and reinstatements of certificates - Attend trainings to maintain qualification to conduct audits, reviews, and certification decisions ## Minimum
Qualifications
- Bachelor's Degree in Food Science, Food Technology, or related discipline AND - 6+ years Professional experience in food safety, quality assurance, food manufacturing, auditing, certification, or related field AND - 2+ years of people leadership experience - Strong customer service and teamwork skills (Advanced proficiency) - Well-developed organizational skills, with the ability to prioritize numerous tasks effectively (Advanced proficiency) - Strong computer skills, including Excel, Word, Outlook, and database systems (Intermediate proficiency) - Initiative, good judgement, and ability to work independently under pressure in a changing environment (Advanced proficiency) - Ability to travel domestically and internationally (Intermediate proficiency) - Auditing SQF Systems or Auditing the SQF Code
Requirements
- BRCGS Lead Auditor Training (Food Safety, Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/technical-manager-food-safety-scs-global-services