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For my long-standing customer, I am looking for a Professional Services Team Lead (m/f/d) REMOTE to manage and coordinate the Professional Services team to ensure first-class services. Development and implementation of strategies to optimize recruitment processes. Advising and supporting customers on tailor-made HR and recruiting solutions.
Monitoring and analyzing KPIs to ensure goal achievement and continuous improvement. Promote the professional development of team members through training and mentoring. Team leadership and development qualification: You lead teams with clarity, empathy and a focus on growth and collaboration.
Experience in multi-stakeholder projects: You coordinate customers, partners and internal teams confidently and hold all the threads together. Crisis management: You keep a cool head even in real crisis situations on important projects and lead teams and stakeholders safely through challenging situations. Analytical strength and technical curiosity: You think quickly, in a structured manner and can familiarize yourself with highly complex technical topics.
Desirable: Technical know-how: Experience with IT infrastructures - ideally Linux environments or Identity & Access Management. Open source competence: You know the working methods, culture and forms of collaboration in the open source world and have already been actively involved in projects. Remote Leadership: Experience leading teams that work primarily remotely.
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