About this role
Join our Capita Public Service Account Management community - where we grow partnerships that matter.At Capita Public Service (CPS), we partner with government to solve complex challenges and deliver better outcomes for citizens. Our Account Managers play a key role in building trusted client relationships, driving account growth, and ensuring long-term value for both our clients and our business.If you are commercially minded, relationship-driven, and motivated by delivering meaningful impact, we would love to hear from you.Job title:Join our Talent Pool for Account Managers at CapitaJob Description:About CPS Account ManagementOur Account Management function is central to how we retain, grow and evolve our client partnerships. We combine deep client understanding with data-led insight to shape account plans, identify new opportunities, and deliver innovative solutions.Our Account Managers work closely with clients to understand their strategic priorities, supporting re-tenders and renewals, while also identifying ways to enhance existing services or introduce new solutions that meet evolving needs.We are building a Talent Pool to support future hiring across our Account Management teams.
By joining early, you will be considered for upcoming opportunities, often before roles are advertised externally.What we’re looking forWe are looking to connect with Account Managers who bring a strong balance of relationship management, commercial awareness, delivery focus, and demonstrable sales experience.You will typically:Build and maintain strong, trusted relationships with clients, acting as a key point of contactSupport the development and execution of account growth plans informed by client insight and market trendsIdentify opportunities for renewals, re-tenders and new services, working collaboratively with Business Development and Sales teamsUse data and insight (for example, Salesforce) to manage pipeline, forecast and support decision-makingContribute to high levels of client satisfaction and retention, measured through client feedback and renewal ratesWork cross-functionally to support the development of solutions that meet client needsEnsure a high standard of governance, compliance and data quality across all account activity Public sector experience can be beneficial, but it is not essential. What matters most is your ability to build relationships, understand client needs, contribute to delivering value, and bring credible sales experience that supports account growth.What’s in it for youCompetitive salary with performance-related bonus potentialThe opportunity to work on contracts that support public services across the UKA collaborative, insight-led environment where you can use data, tools and innovation to work more effectivelyCareer development within a supportive and growing Account Management communityFlexible, home-based working with some travel for client interactionA strong focus on inclusion, with a commitment to building a diverse and representative workforceHow our Talent Pool worksApply once and we will review your experience against current and future Account Manager opportunities across CPS.If there is a strong match, we will be in touch to explore potential roles and keep you updated as suitable positions become available.Unlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors.
We’re committed to your growth, offering exciting opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose #CareersWithPurpose🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valuedLocation:Home-Based - GBR,United KingdomTime Type:Full timeContract Type:PermanentOriginally posted on Himalayas