Senior CRM / AI Solutions Engineer (m/w/d)

We are rethinking sales. While classic CRM systems often only manage data, we are building the next generation: intelligent, AI-supported systems that automate processes, support decisions and actively relieve sales teams. Microsoft Dynamics 365 is our current foundation - but not the end goal.

We are actively developing our existing CRM and at the same time see the future in flexible, customizable open source solutions. We are looking for a Senior CRM / AI Solutions Engineer (m/f/d) who combines both: advances today's system productively and shapes the path towards an open, AI-driven sales platform. Your tasks Further development, stabilization and architecture of our existing Microsoft Dynamics 365 - the system remains in productive operation and grows with the

Requirements

Gradual design of the transition towards open, adaptable open source solutions instead of proprietary standard tools Close cooperation with sales as a central stakeholder - from from the requirement to the solution Conception and implementation of automation, workflows and integrations Development of AI-supported use cases: lead scoring, next-best action, automated communication as well as forecasting & insights Development and integration of AI components (e.g. LLMs, APIs, internal models) into existing systems Questioning and further developing the classic CRM approach towards intelligent, proactive systems Evaluation of new technologies and design of a future-proof sales system architecture Ensuring data quality, governance and scalability Several years of experience with Microsoft Dynamics 365 Strong knowledge of system architecture, integrations and customizing Experience with the Power Platform (Power Automate, Power Apps) Good knowledge of C#, .NET, JavaScript and API design Understanding of sales processes and data-driven organizations Experience with or strong interest in AI/ML, LLMs and automation Openness to or experience with open source technologies and the migration of mature systems Ability to implement business

Requirements

in to translate scalable technical solutions Strong communication skills on an equal footing with sales and management Strategic thinking combined with a hands-on mentality We offer 100% home office possible - you work where you are most productive; You only travel to Ahrensburg for regular on-site appointments. Performance-related remuneration. Pleasant working atmosphere and a nice team.

Flat hierarchies and short decision-making processes. An open corporate culture with plenty of room for new ideas and impulses. medium-sized companiesCompany pension provision and occupational disability insuranceVaried employee catering in our subsidized company restaurantDiscounted HVV professional ticketWhat you can expect The chance to further develop an established CRM system and gradually transform it into an open, AI-driven platformFocus on flexible, customizable open source solutions instead of rigid standard tools High scope for design with real influence on sales and business model - a strategically important project work at the interface of sales, data and AI High level of personal responsibility and direct collaboration with decision-makers Short decision-making processes and focus on implementation Find Jobs in Germany on Arbeitnow