Customer Service Assistant Apprentice
K2, Beckingham Business Park, Beckingham Street, Tolleshunt Major, Maldon · CM9 8LZ
£16,640 / per year
About this role
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Day to day role responsibilities will include: Answer patient telephone queries Process email, social media and live chat queries Make accurate contemporaneous notes Process customer refunds and returns and any shipping issues Escalate clinical queries to our clinical team Aid with improving marketing with our marketing from issues picked up from customers
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