IT Support Engineer

Salary: £25,000 - 30,000 per year

Requirements

: Experience in an IT support role (youve done the job, not just studied it)Solid understanding of Windows and macOS environmentsFamiliarity with Microsoft 365 and Google Workspace administrationStrong troubleshooting skills and logical thinkingConfident, friendly communication - you can explain tech without sounding like a robotA proactive mindset: you spot problems, not just ticketsSomeone who enjoys working as part of a team and isnt afraid to ask questions Responsibilities: Being a go-to problem solver for our customers via helpdesk, phone, email, and on-site visitsProviding 1st / 2nd line support and getting stuck into real-world IT issuesSetting up and configuring hardware, software, and user environmentsSupporting and maintaining servers, networks, and security systemsWorking with the team on IT projects like upgrades, migrations, and new deploymentsVisiting client sites when hands-on support is neededHelping users get the most out of tools like Microsoft 365 and Google WorkspaceKeeping documentation tidy and accurate Technologies: HardwareSupportmacOSMicrosoft 365SecurityWindowsOffice 365 More: Were PC-IT Support Ltd., and were growing. That means were on the lookout for an IT Support Technician who already knows their way around IT support but is just as excited about learning whats next. We offer a competitive salary based on experience, a health

Benefits

package, ongoing training and professional development, and the chance to work on real projects, not just repetitive helpdesk work. Our team values learning, automation, and continuous improvement, and were located in a convenient area with free on-site parking. last updated 34 week of 2026