About this role
Diversey - A Solenis CompanyDiversey, a Solenis Company, is a global leader in cleaning and hygiene solutions. We partner with major B2B customers across multiple sectors, delivering innovative technologies and exceptional service. We are now seeking a National Accounts Lead to drive commercial performance, strengthen customer partnerships, and lead a high‑performing national accounts team.As the National Accounts Lead, you will take ownership of the national accounts strategy and oversee the performance of a team of National Account Managers.
You will guide commercial planning, support customer engagement at senior levels, and ensure the delivery of revenue, margin, and service‑level targets.This role requires a strong commercial leader with hands‑on national account experience, excellent stakeholder management skills, and the ability to coach and develop a high‑performing team.The Role:Strategic & Commercial LeadershipLead the national accounts strategy in alignment with UK&I commercial objectivesDeliver revenue, margin, and growth targets across the national accounts portfolioDevelop strategic sales plans to expand customer relationships and strengthen market presenceAnalyse account performance, market trends, and customer insights to guide commercial decisionsEnsure delivery of KPI targets, including service‑level commitments and customer engagement metricsTeam Leadership & DevelopmentLead, coach, and develop a team of National Account ManagersManage recruitment, onboarding, objective setting, and performance reviewsStrengthen team capability through coaching, training, and structured developmentConduct regular sales meetings, performance reviews, and development conversationsCustomer & Stakeholder ManagementBuild and maintain strong relationships with key national customers and enterprise accountsNegotiate contracts, pricing agreements, and service‑level commitmentsRepresent the voice of the customer internally to influence product, service, and operational decisionsCollaborate closely with sales leadership, marketing, supply chain, finance, and other internal teamsOperational ExcellenceUse Salesforce, Workday, and internal systems to monitor performance and forecast accuratelyEnsure consistent execution of account plans and high customer satisfactionStay informed on industry trends and competitor activity to identify new opportunitiesDrive alignment across cross‑functional teams to support customer needs and strategic initiativesRequired Skills &
Qualifications
Proven experience leading commercial teams and consistently achieving targetsStrong leadership skills with the ability to motivate, coach, and develop account managersHands‑on experience as a National Account Manager or senior commercial roleExcellent communication and interpersonal skills, able to influence at all levelsStrategic thinker with strong problem‑solving abilities and a results‑driven mindsetHigh proficiency in sales metrics, forecasting, and data analysisDemonstrated ability to design and execute effective sales strategiesStrong organisational and time‑management skillsSolid understanding of industry trends, customer dynamics, and competitive landscapeAt Diversey, a Solenis CompanyWe are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations.We stand behind every committed leader and employee of our customers, across all levels of the organisation. We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment.Originally posted on Himalayas