Apprentice Sales Admin

Effectively managing incoming calls/outbounds sales/cash calls in a professional and fluid manner Generate sales leads via our back-office system - updating and supplying sales/admin with up-to-date current information To communicate with suppliers and obtaining best prices/promotions for the business which will help in the following areas: Ebay/Amazon business accounts, Marketing Flyers (our marketing portal) for sales and offers to customers and prospects must be distributed, Government Tender portals - (looking for quoting opportunities), OEM Research acquired by signing in to supplier log-in portals (Quarterly), HP, Lenovo, Synaxon, Integra portal Handle complaints/POD’s/Order despatchments to provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution To ensure that the prospect and customer database is updated and cleansed at all times and to ensure all information is updated on the contact management system/back office system - obtaining contacts from LinkedIn is vital Follow communication procedures, guidelines and policies Inputting orders for Niche Office Solutions Ltd via QuickBooks To chase payments from customers in conjunction with back office system and your line manager, accounts payable process To monitor and report the outstanding debt owed to Niche Office Solutions Ltd and report back to management To work with the business manager on monitoring all outgoing and incoming parcels To work with marketing department, on researching new verticals - Database led To maintain a close working relationship with your line manager, ensuring communication is clear and concise and any ideas or issues are channelled effectively in a correct and professional manner To research new video content from supplier/manufacturer portals and report back to marketing Regularly use integra mailouts and communicate effectively with marketing in how to best to send these out and follow up To act as a role model and exemplify best practice in your role To work in-conjunction with your line manager to support HR processes To work with marketing to help on WordPress development/e-commerce Must assist in any other areas of work as and when requested by your manager or as determined by the need of Niche Office Solutions Ltd The duties defined in the Job Description are not definitive and may be subject to future amendments dependent on the needs of the business.