Director, Insurance Product Filing & Lifecycle Management

Hi, we're Oscar. We're hiring a Director, Insurance Product Filing & Lifecycle Management to join our Insurance Product Development team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family.

About the Role

:The Director, Insurance Product Filing & Lifecycle Management leads execution across the ACA individual and small group QHP product lifecycle. You will oversee product-related regulatory filing delivery, quality assurance, and operational governance over the annual process calendar.You will translate strategy into accurate and compliant outputs across the product lifecycle. You will lead teams responsible for product execution and QA, serving as the central hub between Product, Technology, SIO, Actuarial, Operations, and External Vendors.You bring structure, discipline, and scalability to complex, multi-market filing and product implementation processes.You will report into the Vice President, Insurance Product Innovation and Development.Work Location: This is a remote / work-from-home role.

You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $180,504- $236,911 per year.

The base pay for this role in all other locations is:: $162,453- $213,220 per year. You are also eligible for employee

Benefits

, participation in Oscar's unlimited vacation program company equity grants and annual performance bonuses.Responsibilities:Product Lifecycle ExecutionManage insurance product execution calendar from design translation through filing, implementation, and ongoing optimization; operate as the hub of the department PMO activitiesEnsure agreement between product intent, regulatory

Requirements

, and operational outputs in partnership with the Strategic Programs OrganizationPartner with insurance product leadership to translate strategy into relevant execution plansPromote performance tracking and process improvementRegulatory Filing ExecutionImplement insurance product-specific ACA filing components across Oscar's marketsOversee development of important artifacts (e.g., PBT, SOB, SBC, and benefit documentation) through internal systemsCoordinate inputs to ensure filing readiness and timeline adherenceManage responses to regulatory objections and escalationsQA & Operational ExcellenceManage QA frameworks, validation processes, and quality standards for product execution and filing outputsEstablish execution rhythms, milestones, and governance across the lifecyclePromote process standardization and continuous improvementResolve risks, dependencies, and data inconsistenciesImplement reporting to track progress, risks, and performanceOversee production readiness and release schedules for filing outputsEnforce controls (e.g., freeze windows, change governance) during critical periodsManage version control standards to ensure outputs are accurate and traceableVendor & Cross-Functional LeadershipBe an escalation point for vendors supporting product execution and QA, managing performance and deliveryBe the central execution hub across Insurance product and other leadersImprove agreement on priorities and timelines; lead implementation forums and issue resolutionSupport leadership with clear updates and recommendationsPeople LeadershipLead team members responsible for product execution and QASet priorities, performance expectations, and staffing / developmental plansBuild team capabilities in product execution, regulatory understanding, and operational excellenceLead end to end regulatory QHP filing execution and ensure accurate, compliant, and submissionsEstablish execution rhythms, track milestones, surface risks, and lead issue resolutionSupport leadership decision-making with clear updates and recommendationsMentor and lead associate level execution staffCompliance with all applicable laws and regulationsOther duties as assigned

Requirements

: 10+ years of experience in insurance product (IFP and Small Group) execution, regulatory filings, and related roles5+ years experience managing people5+ years hands-on experience with health insurance regulatory filing processes, specifically ACA and state specific regulatory filings / environments4+ years of proven experience leading complex QA and production workflows4+ years experience of understanding of controls, documentation standards and version management3+ years of experience operating in close partnership with senior leaders, supporting execution through planning, prioritization, and operating rhythm3+ years project management experience, managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses3+ years of experience managing third-party vendorsWillingness to travel up to 25% of the time.Bonus points:Bachelor's degree or higher in business, healthcare or quantitative degreeExperience with product development process, focused on individual and family plansExperience supporting senior leaders through agenda setting, meeting preparation, and important decisionsThis is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices.

It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for

Benefits

including: medical, dental, and vision

Benefits

, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.Reasonable Accommodation: Oscar applicants are considered solely based on their

Qualifications

, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar

Benefits

Team (accommodations@hioscar.com) to make the need for an accommodation known.California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.Originally posted on Himalayas