Apprentice Business Administrator - REF 14963

Managing customer enquiries via telephone, email and online systems Updating and maintaining company databases, CRM systems and job management software Processing customer information, job records and documentation accurately Assisting with the scheduling and coordination of engineers,appointments and customer visits Learning and following company procedures, policies and quality standards Participating in training and development activities as part of the apprenticeship programme Providing general administrative support to the wider operations, planning and customer support teams