Sr. Manager, Commercial Systems & Strategy

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry. We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods.We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.We are the leader in science-based technology which elevates the standard of care for consumers.We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.We put our people first and believe personal development drives business development.We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods.At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization.

We work together as one team, winning together. As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners.

With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health. Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful. Learn more about us by following our LinkedIn and Instagram sites and please visit us at www.Cynosure.com.Job Summary The Sr.

Manager, Commercial Systems & Strategy is a high-impact, enterprise-facing role embedded within the commercial organization to drive scalable infrastructure, systems optimization, and data-driven decision making. This individual operates at the intersection of business strategy, systems, and data, translating commercial needs into streamlined processes, intelligent automation, and actionable insights that enable growth while proactively identifying opportunities through data to support pipeline development and lead generation.Working closely with Sales, Service, Finance, and Operations, this role focuses on improving the efficiency, consistency, and scalability of the commercial lifecycle. The Analyst will play a critical role in shaping the future-state commercial ecosystem, anchored in Salesforce and connected enterprise systems, ensuring the organization is equipped to grow without increasing complexity.Essential Duties and Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.Commercial Systems Ownership and OptimizationServe as the business owner for Salesforce and the broader commercial tech stack, ensuring alignment with enterprise prioritiesWork with IS business partners to translate business needs into scalable system solutions that improve efficiency and support growthIdentify inefficiencies across the commercial lifecycle and design streamlined, system-driven solutionsEvaluate and prioritize enhancements based on business impact, scalability, and long-term valuePartner cross-functionally with sales and marketing teams to design and execute strategic prospecting projects - from market segmentation analyses to opportunity scoring models - that systematically expand the top of the sales funnel.Drive proactive lead generation initiatives by leveraging data analysis and market insights to identify and prioritize high-potential sales opportunities, enabling the commercial team to target prospects with greater precision and speed.Enterprise Process Design and TransformationMap current-state processes across Sales, Service, Finance, and Operations and define scalable future-state modelsTranslate business challenges into structured

Requirements

, process flows, and system enhancementsDrive cross-functional alignment on standardized processes that support consistency and growthPartner with IT and external vendors to execute system enhancements and integrationsData Strategy, Analytics and InsightsDevelop and maintain enterprise-level dashboards and reporting to support decision-making and performance visibilityAnalyze pipeline health, revenue trends, operational performance, and system utilizationProactively identify opportunities through data to support targeted outreach, pipeline expansion, and lead generation initiativesIdentify risks, gaps, and opportunities across the commercial funnel and recommend actionable solutionsEnsure consistency, accuracy, and governance of commercial data across systemsDevelop and maintain data-driven pipelines and reporting frameworks that surface actionable intelligence on prospective clients, helping sales teams focus efforts on accounts most likely to convert and accelerate revenue growth.Program Execution and Continuous ImprovementLead end-to-end delivery of commercial system initiatives from discovery through deploymentOwn project timelines, stakeholder alignment, and execution accountabilityDrive adoption strategies to ensure implemented solutions deliver measurable business outcomesEstablish frameworks for prioritization, enhancements, and continuous system evolutionEstablish process and system training process and resources for Sales business users

Qualifications

Education ☒ Bachelor’s degree required ☒ Master’s degree preferredSpecific Area of Study: Business, Information Systems, Operations or a related fieldExperience ☒ 10+ years relevant experienceSpecific Related Experience: Business Systems, Sales Operations, Commercial Strategy or related rolesDemonstrated experience operating in cross-functional, enterprise environmentsExperience leading system or process transformation initiatives from concept through executionFamiliarity with Salesforce CRM sufficient to evaluate capabilities, set direction, and hold vendors and internal teams accountable - system configuration experience not required. Experience translating business

Requirements

into process improvementsProven ability to partner across Sales, Finance, Operations and IT to drive alignment and executionSkillsStrong systems thinking with the ability to connect strategy, process and technologyAdvanced analytical capabilities with experience in dashboards, reporting and data modelingAbility to operate independently in ambiguous environments and define structure where none existsStrong stakeholder management and communication skills, with the ability to influence at all levelsProject management discipline with ownership of timelines, deliverables and outcomesExperience with automation, AI-driven workflows or process optimization preferredFamiliarity with commercial lifecycle processes including pipeline management, quote-to-cash and post-sales operationsPhysical Demands The physical

Requirements

described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.☒ Sit; use hands to finger, handle or feel objects, tools, or controls.☒ Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.☒ Lifting/pushing/pulling and carrying products weighing up to 45 pounds☒ Up to 25% travelCynosure is an Equal Opportunity Employer - Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, VeteranOriginally posted on Himalayas