Technical Support Advisor
City Road East 26, Manchester, North West · M15 4TB
Negotiable
About this role
Phone numbers and emails in this ad are masked until you log in.
auto_translated_note
Salary: £35,000 - 55,000 per year
Requirements
: An interest in problem-solvingExcellent communication skillsAbility to convey technical information to a non-technical audiencePreferred: Experience in technical problem-solvingPreferred: Experience providing customer service over the phonePreferred: Background in customer service Responsibilities: Provide technical support to field engineers and customersDiagnose and troubleshoot security alarm faultsUse a broad range of monitoring and programming softwareDeliver excellent customer service to external residential and commercial customersHandle bespoke and high-security customer
Requirements
with discretionAssist field engineers to ensure remote connectivity to alarm systemsHandle admin tasks and maintain accurate records Technologies: SupportSecurity More: At Johnson Controls, we are a global leader in smart, healthy, and sustainable buildings, committed to reimagining building performance for the benefit of people, places, and the planet. We offer competitive salaries, performance-based bonuses, generous leave policies, and comprehensive
Benefits
including a pension plan, life assurance, and employee assistance programs. Our office-based Technical Support Advisor role is based in the M40 area, offering flexible hours including weekends. We focus on career development and provide extensive growth opportunities, ensuring our team can thrive in a high-energy environment. last updated 36 week of 2026
Community Q&A
Anyone worked here? Ask before you apply.
No threads yet for this job or company.