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About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited
Benefits
, leading to financial instability. WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills, location, and life. Businesses get access to a quality workforce, while workers get stable income and unmatched
Benefits
, including next day pay, free telehealth services, and financial services. We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc.
5000 for 10x growth, WorkWhile is reshaping the future of work. About this Role: WorkWhile is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Maintain customer contracts to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) - Prepare reports on account status - Collaborate with sales team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed - Travel to client locations as needed About you: - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level - Solid experience with CRM software (HubSpot or similar) and Google Suite - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills - Undergraduate degree
Benefits
& Perks - Remote work culture with opportunities for coworking in SF, NY & Toronto - In-person company offsites - Medical, dental, & vision coverage - Flexible time off - 401(k) with employer match - WFH stipend to support your home office needs WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. WorkWhile has a diverse, mission-driven, and supportive culture - we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact.
If this resonates with you, we’d love to chat! Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/account-manager-workwhile
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