Medical Administrator Apprentice

Providing excellent customer service at all times when speaking with patients on the telephone and in person Receiving and welcoming patients upon arrival at the surgery Making appointments for patients via the telephone or face to face Training to be given in the repeat prescription process Arranging transport and home visits for doctors Ensuring all paperwork is documented in the correct format and added to patient records Complete the new patient process, ensure all information is documented Deal with and action SystmOne tasks and notifications in a timely manner Regularly check the Practice email inbox and take the appropriate action