E-commerce Technical Assistant (AI & Shopify)

At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.THE ROLEWe're looking for an E-commerce Technical Assistant (AI & Shopify) to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems.You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check.This is not a developer role.

You don't need to code from scratch.But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes.This role comes with flexible working hours - there's no clocking in and out, and no rigid schedule to stick to. What matters is that the work gets done and done well. If structure and fixed hours are what you thrive on, this probably isn't the right fit.What is expected is that you can pick up new tools fast, connect the dots between systems, and adapt on the fly - because our stack evolves and you'll need to evolve with it.If you love:keeping systems organised and documenteddigging into a tool and figuring out how they worktaking ownership of your work and seeing it throughbreaking down complex things into simple languageusing Claude, ChatGPT, and n8n to build automations, workflows, and scriptsAnd if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member …… you might be our person👀🚀 WHAT YOU'LL BE DOING🛒 Shopify AdministrationManage apps end-to-end: install, configure, test, document, and audit quarterlyBuild and schedule recurring reports for marketing, finance, CS, and opsOwn staff permissions, troubleshoot app conflicts, and liaise with vendors⚙️ Shopify Flow AutomationBuild and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detectionApply clean conditional logic across Shopify data objects - orders, customers, products, metafieldsDocument every workflow, test before going live, deactivate what's obsolete💻 Google Apps Script & API IntegrationsMaintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other toolsWork with REST APIs - handling requests, headers, auth, and JSON parsingUse AI to generate and iterate on code - then read it, verify it, and own what shipsKeep a clean script inventory: owners, triggers, and dependencies documented🔐 Access ManagementProvision and revoke access across all platforms - clean, logged, and on timeMaintain a central access matrix and run quarterly reviewsEnforce least-privilege, 2FA, and secure credential sharing via NordPass🔁 Recharge Subscription FlowsConfigure subscription products, billing cadences, and customer-facing flowsBuild retention logic: cancellation surveys, winback offers, save-the-sale sequencesTest every customer journey end-to-end before launch🧑‍💼 Onboarding & OffboardingSet up new hires across every platform and revoke everything fast when someone leavesMaintain role-based access templates so onboarding is never improvised💸 SaaS & Software Cost ManagementOwn the subscription register: every tool, cost, renewal date, and owner in one placeFlag unused seats, price increases, and overlapping tools before Finance asksNegotiate with vendors, cancel trials, and cut what isn't earning its cost🧠 WHAT YOU BRINGYou're probably someone who:Has hands-on Shopify admin and Flow experienceCan read, debug, and maintain Google Apps ScriptsUnderstands REST APIs: requests, JSON, authenticationHas worked with Recharge or a similar subscription platformKnows how access management, RBAC, SSO, and 2FA work in practiceUses NordPass or equivalent and treats security as non-negotiableIs genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check itCan use AI effectively - prompting, iterating, and critically reviewing generated codeDocuments everythingCommunicates clearly in English with vendors, HR, and internal teamsManages multiple moving partsFIXED SERVICE FEE€800- €1300 after taxes (depending on yourskills, competencies, and experience).PERKS &

Benefits

Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.A personal development budget is at your disposal for yourpersonal and professional growth to ensure you keep growing continuously.Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.A budget for your home office setup so you’re comfortable working how you like and where you like.Strong company cultureand a network of unique individuals that celebrate you.Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Apploye for transparency and fairness.ELIGIBILITY & LOCATION

Requirements

❕This role is 100% remote At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.Ready to lead Foxelli’s growth journey? Apply now!Originally posted on Himalayas