Client Support Engineer - Stockton-on-Tees

Salary: £25,000 - 25,000 per year

Requirements

: Strong communication and relationship-building skillsExperience in fast-paced laptop and desktop build and deployment, preferably in corporate environmentsProficiency with the Microsoft Stack, including Microsoft 365Expertise in Windows Desktop and Application SupportExperience with Apple devices and MAC operating systems is advantageousIn-depth knowledge of Windows Desktop and Application SupportUnderstanding of Microsoft Auto-Pilot, Intune and EntraUnderstanding of Microsoft SCCMWorking knowledge of Active Directory and AD-SyncComp TIA, Relevant Apprenticeship or higher educationAn understanding of an MSPs business, clients, and the market it works inExcellent conversational fluency in English to explain complex technical issues clearlyEagerness to develop through resources and peer learning Responsibilities: Configure various devices (e.g., laptops, desktops, tablets) according to customer specificationsMaintain regular communication with clients, providing updates on project progress and addressing concernsManage the shipping process, ensuring timely delivery of devices to clientsOffer support after project completion to ensure a smooth user experience until handover to the service deskAssist in the setup and configuration of new starter accounts with the JML teamCollaborate with colleagues, suppliers, and customers to resolve technical problems in a timely and professional mannerTrain and mentor less experienced team members Technologies: Active DirectorySupportLESSMicrosoft 365WindowsOffice 365REST More: At razorblue, we are seeking a Client Support Engineer to join our growing team of tech enthusiasts. We foster a culture of continuous learning and development, with opportunities for personal and professional growth. Youll have the chance to work in a hybrid environment, balancing remote work with valuable in-office collaboration.

Our

Benefits

include a competitive salary, generous holiday allowance, training opportunities, and wellness perks. We value passion for technology and a commitment to customer service, and we encourage all like-minded candidates to apply. last updated 37 week of 2026