Fleet Technical Assistant - Business Admin Apprentice Level L3

You will be enrolled on the Level 3 Business Administration Apprenticeship Standard with one of our preferred training providers. You will be expected to attend the college on day-release basis to complete your apprenticeship. As an Apprentice Fleet Technical Assistant, you will be supported by qualified staff in all areas of your role.

Duties include (but are not limited to): Provide technical and administrative support across multiple fleet functions, working alongside experienced managers and teams. Fleet Systems & Technical Support Learn how to use key fleet IT systems such as Tranman, Quartix (vehicle tracking), and Driver Check (licence verification). Support the coordination of accident claims, including processing documentation and liaising with insurers, drivers, and repairers to ensure vehicles are returned to service safely and efficiently.

Fleet Compliance Develop an understanding of the

Requirements

for maintaining a Goods Vehicle Operator’s Licence. Assist in monitoring maintenance schedules to ensure all vehicles and equipment are serviced in a safe, timely, and compliant manner. Asset Replacement Gain insight into the full lifecycle of fleet assets, supporting procurement from initial design and specification through to delivery and introduction into service.

Assist with the decommissioning and disposal of end-of-life vehicles and equipment, helping to maximise value for the organisation. Workshop Operations & Customer Service Support workshop reception activities, including greeting customers and handling enquiries in person, by phone, email, and MS Teams. Develop strong communication and customer service skills while working with internal and external stakeholders.

Stores & Administration Assist with stock control, including ordering parts, handling returns, and managing warranty items. Carry out data entry and administrative tasks using company systems, including processing operational and timesheet information. We are looking for: An employee who is passionate about Business Administration.

You will be committed to completing a Business Administration apprenticeship and continuing your personal development. Current or predicted 5 GCSEs at Grade 4/C or above, including maths and English Experienced in the use of I.T. such as E-Mail, Word, Excel, social media etc. You must be able to attend Truro and Penwith College for college sessions.