About this role
Work with a UK-based company in a role that combines operations, administration, customer support, and technology. We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.
Duties & Responsibilities - Manage and allocate helpdesk tickets. - Maintain and update operational reports. - Monitor support queues and service levels. - Maintain hardware and software asset registers. - Assist with purchasing and supplier management. - Track equipment orders and replacements. - Respond to customer and internal support enquiries. - Maintain accurate records and documentation. - Support continuous improvement of operational processes.
Benefits
- Fully remote position. - 40 days paid holiday annually. - Opportunity to work with a UK-based organisation. - Exposure to multiple areas of business operations. Working Hours Monday to Friday 08:30 - 17:00 (UK Time)
Requirements
- Minimum 2 years' experience in administration and technical support. - Strong Excel, Outlook, Word, and Teams skills. - Excellent communication and customer service abilities. - Strong attention to detail and organisational skills. - Ability to work independently in a remote environment. - Technical knowledge and troubleshooting experience are advantageous. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/remote-operations-support-administrator-php-devfinders