About this role
Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
About the Client We are a professional moving company serving residential and commercial customers across multiple markets in the United States. Our team is focused on delivering reliable, efficient, and customer-focused moving services, with an emphasis on clear communication, accurate scheduling, and a smooth experience from first contact through move completion. As we continue to grow, we are expanding our sales and support capabilities to better manage lead volume, improve follow-ups, and support multiple locations and franchise owners.
About the Role
We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve. This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.
Key Responsibilities
- Respond to inbound sales inquiries via phone, email, and text in both English and Spanish - Conduct outbound follow-ups with new and existing leads - Qualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.) - Assist with booking moves and scheduling estimates - Maintain accurate and detailed CRM records - Follow sales scripts, pricing guidelines, and internal workflows - Ensure timely responses to prevent lead drop-off Sales Expectations - Maintain consistent availability during assigned full-time work hours - Demonstrate strong follow-up discipline and time management - Communicate clearly, professionally, and confidently with customers - Handle objections and guide customers toward booking - Meet performance expectations related to responsiveness and booking outcomes Preferred
Qualifications
- Fluent in English and Spanish (spoken and written) - Previous experience in sales, inside sales, or customer service - Experience with moving companies or home services is a strong plus - Familiarity with CRM and scheduling tools - Experience working remotely with U.S.-based customers Skills & Attributes - Strong verbal communication and phone presence - Highly organized and detail-oriented - Reliable internet connection and professional remote setup - Self-motivated, coachable, and process-driven - Customer-first mindset with strong accountability Location & Work Setup - Remote / Virtual - Full-time position - Candidates based in Mexico are preferred, but not required - Must be available during U.S. business hours Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/tb-sales-hey-lieu