About this role
Job Title: Team Performance Lead Location: Remote Contract: Full-Time, Permanent Salary: £35,100 + up to 10% annual bonus and
Benefits
package Reports to: Assessment Centre (AC) Manager Lead a Team. Drive Performance. Make a Difference.
We’re excited to be recruiting a Team Performance Lead to support the successful delivery of the Health Assessment Advisory Service (HAAS) contract within Ingeus. This is an excellent opportunity for a confident people manager to step into a pivotal operational leadership role. You’ll oversee and motivate a team of Clinical Performance Leads, Healthcare Professionals (HCPs), and/or AC Administrators, ensuring consistent performance and a high-quality experience for customers using our assessment services.
Although not a clinical role, your leadership will underpin the smooth running of our Assessment Centre and the quality of our HAAS service delivery. What You’ll Be Doing - Leading and supporting a team of HCPs and/or AC Administrators to achieve daily output and quality targets - Coaching, mentoring, and performance managing staff to drive continuous improvement - Monitoring, analysing, and reporting productivity and quality data to the AC Manager - Allocating and overseeing workloads to maintain a seamless operational flow - Managing operational concerns, resolving issues, and escalating where required - Partnering with Clinical Performance Leads to escalate and close clinical queries - Supporting employee development and contributing to a positive team culture - Proactively managing absence to ensure strong service continuity - Embedding best practice across the team in alignment with HAAS contract expectations - Taking on ad hoc responsibilities to support the centre as needed What We’re Looking For - Demonstrable supervisory or team leadership experience - Strong communication and collaboration skills - Ability to balance people leadership with performance targets - Professional, adaptable, and solutions-focused approach - Highly organised, with the ability to maintain high-quality standards - Experience in an assessment centre or operational environment is desirable but not essential
Why Join Us
? You’ll be joining a supportive, collaborative leadership team within Ingeus, where your role directly contributes to delivering a high‑quality service under the HAAS contract. This is your chance to make a tangible impact, grow your leadership capability, and support a team who are committed to helping others.
If you’re passionate about leading people, improving performance, and contributing to meaningful public services, we’d love to hear from you. Salary: £35,100 + up to 10% annual bonus and
Benefits
package Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/team-performance-lead-ingeus