About this role
This is a remote position. The Contractor’s proposed personnel working at the Communications Specialist / Technical Writer (CCD) labor category/level shall provide professional and proactive mission-oriented content development, writing, and technical documentation support to the assigned USCG office. The CCD responsibilities shall include, but are not limited to, the following: - Provide responsive content development and writing support to facilitate completion of mission
Requirements
with minimal assistance and guidance. - Draft and edit fact sheets, talking points, scripts, briefings, web content, and social media content for programs, ensuring messages are clear, accurate, and audience-appropriate. - Produce structured technical and policy documentation, including standard operating procedures (SOPs), instructions, user guides, run-books, training materials, and plain-language rewrites of technical specifications. - Support production of multimedia content, including videos, animations, podcasts, and interactive materials, in coordination with the visual information design team. - Conduct background research, stakeholder analysis, and persona development to inform content strategy and ensure messaging resonates with intended audiences. - Coordinate review cycles with technical experts, program managers, and Public Affairs personnel; capture feedback; and incorporate edits while maintaining version control and on-time delivery. - Ensure all deliverables comply with USCG branding, plain-language guidance, USCG Correspondence Manual format
Requirements
, Federal records management, and Section 508 accessibility
Requirements
. - Maintain document libraries and templates so technical and communications products are versioned, discoverable, and reusable across OCIO offices. - Keep leadership and staff apprised of in-flight content development efforts, deliverable status, and review-cycle progress.
Requirements
Bachelor’s Degree in Communications, Journalism, English, Technical Writing, Marketing, Public Affairs, or related course work from an accredited University/College. Minimum 3 years of professional experience.- Prior experience as a communications specialist or technical writer supporting Federal or comparable enterprise clients. The proposed personnel shall be expected to independently perform writing and content development
Requirements
. - Strong writing and editing skills with the ability to produce executive-quality fact sheets, talking points, briefings, and policy or procedure documents. - Demonstrated experience producing structured technical documentation, including SOPs, instructions, user guides, runbooks, and training materials. - Fundamental understanding of the Department of Homeland Security (DHS), the United States Coast Guard, and the Federal IT environment. - Strong professionalism with the ability to consistently demonstrate tact and maturity. - Strong interpersonal and/or soft skills, and office etiquette within a professional environment to: ◦Collaborate effectively with technical experts, program managers, and Public Affairs personnel; and ◦Realize a positive customer-oriented service experience for internal and external stakeholders. - Strong teaming and collaboration skills that foster office unity and cohesiveness in support of communications
Requirements
. - Capable of handling multiple deliverables and review cycles concurrently in a fast-paced environment that may often have competing priorities, with minimal assistance. - Strong communication skills both verbally and written with the ability to: ◦Interview subject matter experts, capture technical content accurately, and translate it for varied audiences; ◦Articulate content development
Requirements
, status, and needs in a professional tone and attitude; and ◦Produce written products (email, fact sheet, briefing, SOP, instruction) that are succinct, coherent, properly toned, and grammatically sound, presented per established USCG and OCIO guidance. - Strong working knowledge of plain-language writing principles, USCG and DHS editorial standards, and Section 508 accessibility for documents. - Working knowledge of research methods, stakeholder analysis, and persona development. - Proficient working knowledge of office IT equipment (computer workstations, scanners, video teleconference equipment) with the ability to operate such equipment. - Proficient working knowledge of MS Office (Word, PowerPoint, Excel, Outlook), Adobe Acrobat, and modern collaboration tools (SharePoint, Microsoft Teams). - Familiarity with version control practices and document management workflows. - Self-starter able to work with minimal assistance to complete all assigned writing
Requirements
with strong problem-solving and time-management skills. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/communications-specialist-cyber-coalition