ICT Support Technician Apprentice

For the duration of your programme, you will be studying towards an Information Communications Technician Support- Level 3. Throughout your apprenticeship, you will dedicate 80% of your time in work and 20% to studying toward your qualification. We are looking for multiple individuals to join our SWAP team, to work alongside our team of engineers within the Hatfield workshops to support our customer’s IT equipment and services.

You will also be supporting in the following: Diagnosing, testing, repairing, and cleaning a range of Laptops, Desktops, Workstations, servers, and handheld devices Preparing quotations for customers Using our internal IT systems for stock control, ordering parts, and updating customer tickets The opportunity to work in different areas of the LTS & FLS business