Training Support Administration Apprentice

Duties will include: Setting up the training room for courses, preparing, checking and posting course materials, meeting delegates and helping with refreshments, emailing course invites (including Zoom invites) and sending out certificates. The role may also include some sales support and data entry onto our database. (No cold calling) Collating and dispatching tutor binders for new tutors as well as sending them the zoom recording for the required course Ensuring course materials have arrived at site/delegate addresses.

Ensuring that the kitchen and training room are set up for courses and ensuring these areas are kept clean and tidy before, during and after all classroom courses Answering telephone and prompt referral of all sales leads or calls to appropriate person Liaising with local restaurants/cafes to arrange and order delegates lunches and booking of tables where required Responsible for maintenance of the systems, including updating of records and completing all information as fully as possible