ICT Support Technician Apprenticeship - Level 3
UNIT 3, WALLCROUCH BUSINESS CENTRE, HIGH STREET, WALLCROUCH · TN5 7JR
£19,000 / per year
About this role
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Work with security processes including MFA, BitLocker, anti-virus configuration, and group policy implementation Follow and interpret technical documentation stored in OneNote, including network diagrams, security policies, and client approval processes Escalate technical issues to the Line Manager where required and maintain documentation accuracy Support hardware setup and configuration in a dedicated lab environment Assist logistics operations by updating systems and resolving technical issues Work with network infrastructure including switches, VLAN configuration, and cloud-based environments