After - Hours Dispatcher
Australia, Canada, India, Ireland, New Zealand, Nigeria, Philippines, South Africa, United Kingdom, United States
Negotiable
About this role
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We are looking for a reliable and detail-oriented After-Hours Dispatcher to support our operations outside of regular business hours. This role is responsible for coordinating driver activities, monitoring shipments, handling urgent operational issues, and ensuring smooth communication between drivers, customers, and internal teams.What You’ll DoMonitor ongoing operations and respond to after-hours requests and emergenciesCommunicate with drivers via phone, email, and messaging platformsCoordinate driver schedules, routes, pickups, and deliveriesTrack shipments and provide real-time updates on load statusHandle delays, breakdowns, missed appointments, and other operational issuesProvide timely solutions and escalate critical issues when neededUpdate internal systems with accurate shipment and driver informationEnsure compliance with company procedures and operational
Requirements
Maintain clear documentation of all after-hours activities and incidentsWorkingconditions:Working schedule:A Shift - Thursday - Sunday - 08:00-18:00 PST B Shift - Thursday - Sunday - 14:00-00:00 (Midnight) PSTCompetitive Salary in USDRemote mode of work10+ business days of paid time offTeam building and corporate eventsEquipment providedA supportive teamRemote eligibility
Requirements
What We’re Looking ForPrevious experience in dispatching, logistics, trucking, or transportation operationsExperience working with drivers and coordinating shipmentsStrong communication skills and ability to handle urgent situations calmlyGood problem-solving and decision-making skillsAbility to work independently during after-hours shiftsAttention to detail and strong organizational skillsComfortable using transportation management systems and communication toolsEnglish proficiency sufficient for professional communicationNice to HaveExperience in the US trucking industryKnowledge of DOT regulations, Hours of Service (HOS), and ELD systemsExperience with load tracking and carrier communicationExperience with systems like PortPro, Trillium, or Geotab would be a big plus.Originally posted on Himalayas